KAANHA'S

Policies

Privacy Policy

We value your privacy and are committed to protecting your personal information.

Last updated: July 2026

What we collect

When you create an account, place an order, or contact us, we collect the information you provide directly: your name, email address, phone number, and delivery address. If you sign in with Google, we receive your name and email from Google, never your password. We do not collect payment card details ourselves; those are handled entirely by Razorpay (see below).

Why we collect it

We use your information only to:

  • Create and manage your account
  • Process and fulfil your orders, including shipping and delivery
  • Send order confirmations, shipping updates, and respond to your questions
  • Meet our legal and accounting obligations

Who we share it with

We don't sell or rent your information. We share only what's necessary to run the business, with these categories of service providers:

  • Razorpay processes your payment; we never see or store your full card/UPI details.
  • Shiprocket and its courier partners receive your name, phone, and delivery address to ship your order.
  • Google, if you choose to sign in that way, per their own privacy policy.
  • Netlify / Neon, our hosting and database providers, who store data securely on our behalf and never access it for their own purposes.

How long we keep it

We retain order records for as long as needed to meet tax, accounting, and consumer protection requirements under Indian law. You can ask us to delete your account and personal details at any time; see "Your rights" below.

Cookies

We use only the essential cookies needed to keep you signed in and your bag saved between visits. We don't currently use advertising or tracking cookies.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, write to kaanhasJewels@gmail.com and we'll act on it within a reasonable time.

Changes to this policy

If we make material changes to how we handle your data, we'll update this page and, where appropriate, notify you directly.